UK Mainland delivery is only £2.00 Order values above £50.00 will be despatched free of charge.
Payment - Paypal,Visa,Master Card,Debit Card etc Or Ring 0114 2569661 payment over phone orders.
UK - In stock items are usually despatched within one working day assuming your card payment has been authorised by the bank. Please inform us should your parcel not arrive within 7 working days of ordering and we will track it for you.
When the postal/delivery service are very busy during the Christmas period or during/after industrial action orders may be slightly delayed. Unfortunately this is beyond our control and we apologise for any inconvenience caused during such periods.
Overseas - In stock items are usually despatched within one working day assuming your card payment has been authorisedby the bank and any additional delivery costs that may be required have been paid for. Orders are sent airmail with Royal Mail or Courier and require a signature on receipt. Most deliveries are made within one week but this does depend on the country of destination.
In the unlikely event that your order cannot be processed and delivery made within the above timescale we will contact you and inform you of the expected delivery date. You will have the option to cancel your order if this is not acceptable to you.
We want all of our customers to be delighted with their purchases and therefore if you have any problems with your purchase we will be pleased to offer you a refund, exchange or credit note.
To receive a refund
Items that are returned within our 28 days money back policy will be refunded in full.
To receive an exchange or credit note
Please return the item(s) to us unworn/unused in its original packing with any product tags attached within 7 days of receipt. The full price paid for the item will be credited less the delivery costs. Where an exchange is required please contact us to let us know the alternative product that you require and we will check it is available.
Return\Exchange postage costs are at your expense.
We cannot accept any liability for items lost or damaged during return postage so we recommend you send the items insured and recorded delivery.
This does not affect your statutory rights.